“This is one of the best books that takes Lean principles and adapts them to anyone who cares about their career, in any organization. Lean is NOT just about cutting costs. These continuous improvement principles can be used by anyone in any organization to inspire change and to accelerate your career. I want everyone to read this book.” – Keith Norris, CEO, KPI Fire
“So amazingly easy to read and so spot on! Well done!” – Micky Nye, Senior Executive
From the Author
People often ask me, “What is the right path toward leadership?”
There is not exactly a “right path.” Leadership is not about a position or a title. It’s about empowerment and action. It’s about curiosity and continuous improvement. To lead means to make things better, serve your customers better, be more competitive, and leave everything you touch better than you found it.
I believe that the absolute key to successful continuous improvement is the participation of the entire workforce. When it comes to solving problems, the farther you are from the action, the worse the solution. Decisions should be made by the people closest to the action (the front-line employees).
When empowered, anyone can be a leader. I truly believe that leadership and continuous improvement go hand in hand and never go out of style.