Case Study
Accessible Course Review Framework
This project represents my work creating a repeatable process for identifying, documenting, and communicating online-course accessibility and quality concerns.
- Accessibility Review
- ADA Title II
- WCAG
- Course Quality
- Quality Matters
- Faculty Guidance
- Challenge
- Course reviews needed a more consistent way to identify accessibility barriers, document findings, communicate responsibilities, and guide faculty toward practical next steps.
- Constraints
- Limited instructional design staffing
- Faculty ownership of academic content
- Inherited and publisher-provided materials
- Fixed academic timelines
- Varying levels of faculty accessibility knowledge
- Need to distinguish instructional design support from content ownership
- Approach
- Developed a structured review process using documented criteria, clear issue classifications, faculty-facing guidance, and defined pathways for remediation, escalation, and follow-up.
- Deliverables
- Course-review framework
- Review report template
- Accessibility criteria
- Faculty communication language
- Remediation guidance
- Documentation and tracking process
- Outcome or Status
- Created a more consistent and documented review process that can be reused across courses while clarifying findings, responsibilities, and next steps.
